Privacy policy

Collection of Information:

We collect information you provide directly to us. For example, we collect information when you use our websites, purchase from us at a tradeshow or tournament, create an online account, sign up to receive our emails, participate in sweepstakes, contests, promotions or surveys, communicate with us via third-party social media sites, request customer support, chat with us on our website or otherwise communicate with us.

The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, product preferences, demographic information, and any other information you choose to provide.

If you purchase through our Sites, our third-party payment processor service providers may also collect billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses. If you purchase over the phone, we will collect this personal information and share it with our third-party payment processor service providers.

We automatically collect certain information about you when you access or use our websites or transact business with us, including the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites, transactional information of returns and exchanges.

We may use cookies, web beacons (also known as "tracking pixels"), and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.


For more information contact our Privacy Compliance Officer:

Joseph@spikeball.com

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Return Policy

What? You want to return your Spikeball™ product? It’s ok, we won’t take it personally. Maybe.

If you are less than ecstatic with your Spikeball™ item, you can exchange it or return it for a refund within one year of purchase (upon proof of purchase). Simply fill out the form linked to the order confirmation email, and we will send you a prepaid return label. Once we have confirmation that you have shipped back your item, we will issue a full refund to the original method of payment. The original shipping cost will be refunded as well.